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How long does the XMAX Starry 4 take to heat up before vaping?
The XMAX Starry 4 typically reaches a suitable temperature for vaping in about 20 seconds. However, heating time depends on the desired temperature. If customers prefer the maximum temperature of 2...
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What are the mouthpiece, chamber, and filter components made of? Are they food-grade and safe?
The XMAX Starry 4's components are made from high-quality materials: Mouthpiece: Ceramic Chamber: Ceramic Filter component: Ceramic and silicone All materials used in these components are c...
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Can the XMAX Starry 4 be used for wax, oil, or liquid?
The XMAX Starry 4 can be used for wax and concentrates, but only when the wax cup or concentrate metal pad is properly installed in the chamber. These accessories are designed to help vapo...
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Can the filter component inside the XMAX Starry 4 mouthpiece be removed?
Yes, the filter components are removable and can be taken out with a gentle dig. This allows for easy cleaning and maintenance.
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Why does the XMAX Starry 4 get hot during use?
The XMAX Starry 4 is designed to function like a small oven, so it’s normal for it to become warm during use. The heating chamber maintains a consistent temperature while in operation. If the devic...
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How do customers turn on the XMAX V3 Pro?
To power on the device, customers need to quickly press the top Power button three times. They can turn it off using the same action while the device is on. Once powered on, the XMax V3 Pro will au...
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Are there any discounts for repeat customers?
We offer bulk pricing and exclusive deals for our wholesale partners. Keep an eye on our promotions or contact us for special pricing.
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Where can I find my invoice?
Invoices are sent via email after purchase and are also available in your GreenMart account under "Order History."
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Do you offer credit terms for wholesale accounts?
We may offer credit terms to eligible customers. Please reach out to discuss your options.
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Why was my payment declined?
Payment failures may occur due to incorrect details, insufficient funds, or bank restrictions. If the issue persists, contact your bank or try a different payment method.