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How much does shipping cost?
Shipping costs depend on your order size, weight, and delivery location. You’ll see the final shipping cost at checkout.
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How long does shipping take?
Standard shipping: Typically 2-7 business days, depending on your location. Express shipping: Typically 1-3 business days in metro areas.
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What are your shipping options?
We offer standard and express shipping across Australia. All orders are shipped via our trusted courier partners to ensure safe and timely delivery.
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How should pharmacies process a warranty claim?
Pharmacies must: Verify the customer’s proof of purchase from an authorized pharmacy. Assess whether the defect falls within warranty terms. Submit a claim request to GreenMart Wholesale, includin...
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What is not covered under the warranty?
The warranty does not cover: Normal wear and tear. Damage caused by misuse, negligence, modification, or unauthorized repairs. Consumable parts such as mouthpieces, screens, and batteries.
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What does the GreenMart Wholesale warranty cover?
The warranty covers defects in materials and workmanship for the period specified by the manufacturer.
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What responsibilities do pharmacies have when selling GreenMart vaporizer products?
Pharmacies play a vital role in ensuring that therapeutic-use vaporization devices, such as those supplied by GreenMart, are provided in line with Australian health regulations. These responsibilit...
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Can customers purchase GreenMart vaporizer products directly from GreenMart Wholesale?
No, GreenMart Wholesale only distributes products to pharmacies. Customers must purchase through an authorized pharmacy.
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Can pharmacies sell GreenMart vaporizer products online?
Yes, but online sales and deliveries must be handled solely by the authorized pharmacy in compliance with Australian regulations.
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What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and other payment options listed at checkout.